For Support, Email support@itedge.com or Call the Helpdesk at 610.431.7500, Option 1

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Get To Know Our Team

IT Edge is comprised of hard-working individuals dedicated to providing an excellent experience for our clients. Scroll down to meet the team!

Your IT Consulting Team in West Chester, PA

At IT Edge, we strongly believe in a team-centered approach to our work. As we each have our own strengths, IT Edge works as a group to deliver fast and professional IT service to our clients.

All team members have strong personal skills and a common goal of client success. Between the account managers, field techs, service managers and Helpdesk team, you can rest assured you’ll be in good hands.

Ultimately, we believe in a strong personal connection with our clients. This allows for a mutual understanding of trust between each team member and client. When it comes to being a computer consultant, trust and competency are our priorities.

Get to know our team members below.

Our Team | Managed Service Providers

Bob Kwiatkowski

President

Cell: 610.690.6471

Email: bob@itedge.com

Started: 1998

At Work: Account and Project Management, Title Express Software Integration SPecialist, Network Architecture Designs, Migrations and Implementations, Advanced Troubleshooting and Escalated Ticket Resolutions

Not At Work: Vice President of Kwiatkowski family of 5, Christian faith-centered family, kiddos sports and activities, firearms enthusiast with a focus on responsibility, safety, and training. Strong effort for sneaking in the occasional Flyers game

Nick Volpe

Senior Technical Services Manager

Cell: 215.290.2531

Email: nick@itedge.com

Started: 2011

At Work: Project Management and Implementation, Onboarding, Escalated Support Requests, Cloud Services

Not At Work: Spending time with family and friends, going down the shore, learning and researching just about anything

Craig Crisafulli

Operations Manager

Cell: 610.389.1661

Email: craig@itedge.com

Started: 2014

At Work: Service / Helpdesk Manager, Managed Services Consultant, Tier II Support

Not At Work: Married, father of 2, huge Eagles fan, PC gamer, avid fan of comic book shows / movies

Brandon Keck

Field Technician, Senior Network Engineer

Cell: 610.952.7974

Email: brandon@itedge.com

Started: 2015

At Work: On-Site Support and Setup, Wireless Network Setup, Advanced Computer and Network Troubleshooting Expertise

Not At Work: Huge Philadelphia Eagles fan, music production, movies, fishing, camping

Josh Wilt

Field Technician, Network Engineer

Cell: 610.431.7500 x236

Email: josh@itedge.com

Started: 2020

At Work: Managed Client Specialist, On-Site Support and Setup, Quickbooks Setup

Not At Work: Listening to music, working outside, hiking, traveling, TV show binging, gaming and socializing with friends & family

Lisa Kwiatkowski

Controller

Cell: 610.431.7500 x231

Email: lisa@itedge.com

Started: 2014

At Work: Client Billing and Accounts Receivables, Accounts Payable

Not At Work: President of Kwiatkowski family of 5, taxi for all things kid related, hockey fan (as long as it’s the Flyers), beach enthusiast

Matt Stinson

Helpdesk Support Specialist, Field Technician

Cell: 610.431.7500 x239

Email: matts@itedge.com

Started: 2023

At Work: Support Technician, Field and Network Tech

Not At Work: Proud father and loving husband, PC builder and hoarder of old tech, washer of dishes, folder of laundry, fan of video games, movies, and music

Eric Brletich

Senior Helpdesk Support Specialist

Cell: 610.431.7500 x223

Email: eric@itedge.com

Started: 2021

At Work: Helpdesk Support Specialist, Field Technician

Not At Work: Hiking, climbing, camping, video game / tabletop game nerd, animal enthusiast

John Clegg

Network Security Engineer

Cell: 610.431.7500 x230

Email: john@itedge.com

Started: 2022

At Work: Network Security Engineer

Not At Work: Playing and watching soccer, massive Chelsea fan, love cooking, golfing, investing, playing the guitar, and going to concerts

Dave Burdo

Helpdesk Support Specialist

Cell: 610.431.7500

Email: dave@itedge.com

Started: 2023

At Work: Support Technician

Not At Work: Hockey fan, PC gamer, 3D printing hobbyist, gun enthusiast, not an Eagles fan

Susi Espinoza

Helpdesk Support Specialist

Cell: 610.431.7500

Email: susi@itedge.com

Started: 2025

At Work: Support Technician

Not At Work: Playing rugby, watching soccer, reading, spending time with family and friends or binging tv shows

Aiden Kwiatkowski

Helpdesk Support Specialist, Field Technician

Email: aiden@itedge.com

Started: 2024

At Work: Support Technician, Field and Network Tech

Not At Work: Tech tinkerer from a young age, home server management and programming novice, juniors hockey player, and 3D printer enthusiast.

Marketing Technology

Braedon Swindler, M.B.A.

Digital Marketing Manager

Cell: 610.431.7500 x238

Email: braedon@itedge.com

Started: 2020

At Work: Website Technician, Search Engine Optimization Specialist, Online Brand Manager Online Growth Strategist

Not At Work: Attending concerts, taking long road trips, reading, hiking, camping, spending time with family and friends

Noah Eltringham

Digital Marketing Coordinator

Cell: 610.431.7500 x242

Email: noah@itedge.com

Started: 2022

At Work: Keyword Research, SEO Copywriting, Social Media Management, Site Management, Web Design, Analytics Reporting, Digital Media Creation

Not At Work: Writing new songs on the guitar, attending local music, hiking, father to two tuxedo cats

Monica Ferguson

Business Development, Social Media

Cell: 610.431.7500 x243

Email: monica@itedge.com

Started: 2024

At Work: Business Devlopment, Social Media Management, Email Marketing Specialist

Not At Work: Trying new restaurants, weekend trips, hiking, reading, visiting family and GO BIRDS!!