Get To Know Our Team

IT Edge is comprised of hard-working individuals dedicated to providing an excellent experience for our clients. Scroll down to meet the team!

Your IT Consulting Team in West Chester, PA

At IT Edge, we strongly believe in a team-centered approach to our work. As we each have our own strengths, IT Edge works as a group to deliver fast and professional IT service to our clients.

All team members have strong personal skills and a common goal of client success. Between the account managers, field techs, service managers and Helpdesk team, you can rest assured you’ll be in good hands.

Ultimately, we believe in a strong personal connection with our clients. This allows for a mutual understanding of trust between each team member and client. When it comes to being a computer consultant, trust and competency are our priorities.

Get to know our team members below.

Walt Ball, President

Cell: 610.613.1080

Email: walt@itedge.com

Started: 1989

At Work: Account Manager, Consulting Clients on IT Needs, QuickBooks ProAdvisor, Specializing in Client Software Conversions

Not At Work: Proud co-Leader of family of 6, playing & watching sports, huge Flyers & Eagles fan, listening to music, cat enthusiast

Bob Kwiatkowski, MCSE, Vice President

Cell: 610.960.6471

Email: bob@itedge.com

Started: 1998

At Work: Account and Project Management, Title Express Software Integration Specialist, Network Architecture Design, Migrations and Implementations, Advanced Troubleshooting and Escalated Ticket Resolutions

At Home: Vice President of Kwiatkowski family of 5, Christian faith-centered family, Kiddos sports and activities, firearms enthusiast with a focus on responsibility, safety, and training. Strong effort for sneaking in the occasional Flyers game

Frank Cabreja, Salesforce Certified Developer

Vice President Software Development

Cell: 610.470.8153

Email: frank@itedge.com

Started: 2008

At Work: At Work: Running the IT Edge CRM Software Division, Salesforce.com Architect and Consultant, Project Management, Sales

Not At Work: Married to my wonderful sweetheart, blessed father of 4, church volunteer, P90X3 workout fan, foreign travel enthusiast

Craig Crisafulli, Service Manager

Cell: 610.389.1661

Email: craig@itedge.com

Started: 2014

At Work: Service/Helpdesk Manager, Managed Services Consultant, Tier II Support

Not At Work: Married, father of 2, huge Eagles fan, PC gamer, avid fan of comic book shows/movies

Nick Volpe, Cloud Services Manager

Cell: 215.290.2531

Email: nick@itedge.com

Started: 2011

At Work: Specializing in Cloud Services Architecture and Implementation, Account Manager, QuickBooks Pro Advisor, Project Manager

Not At Work: Family man, building websites, learning new things, cooking, listening to music

Leon Aghazarian, Senior Consultant

Cell: 610.731.6095

Email: leon@itedge.com

Started: 2014

At Work: End-to-End Salesforce Consulting: Sales, Project Management, Business Analysis, and Coding

Not At Work: Reading, learning languages, playing the duduk, being bald

Joe Kolenda, Senior Consultant

Cell: 484.335.3951

Email: joe@itedge.com

Started: 2015

At Work: Certified Force.com Developer, Salesforce CRM Consulting, Database Migrations, System Integrations, Software Development

Not At Work: Being outdoors, hunting/fishing, family, playing music

Brandon Keck, Field Technician/Network Engineer

Cell: 610.952.7974

Email: brandon@itedge.com

Started: 2015

At Work: On-Site Support and Setup, Wireless Network Setup, Advanced Computer and Network Troubleshooting Expertise

Not At Work: Huge Philadelphia Eagles fan, music production, movies, fishing, camping

Michael Zietz, Dispatcher / Bench Technician

Started: 2019

At Work: Prep All New PCs, Troubleshoot Hardware Issues

Not at Work: Mayor of Nerd City, college student, tabletop and video game enthusiast, avid Netflix binger, and painter.

Josh Wilt, Field Technician/Network Engineer

Started: 2020

At Work: Managed Client Specialist, On-Site Support and Setup, QuickBooks Setup

Not At Work: Listening to music, working outside, hiking, traveling, TV show bingeing, gaming and socializing with friends & family.

Braedon Swindler, MBA | Website & SEO Specialist

Started: 2020

At Work: Website Technician, Search Engine Optimization Specialist, Online Brand Manager, Graphic Designer, Online Growth Strategist

Not At Work: Attending concerts, taking long road trips, reading, hiking and camping, spending time with family and friends

Alex Rodriguez, Software Development Consultant

Started: 2020

At Work: Certified Salesforce Developer, Salesforce CRM Consulting, Software Development

Not At Work: Follower of Christ, hiking, live music, cooking, reading, board games

Dan Ardekani, eJPT | Security Engineer

Started: 2020

At Work: Threat Management, Endpoint Security Management, SIEM Management, Vulnerability Management, and Security Advising.

Not At Work: Everton fan, master pizza chef, making homemade sauce, workout fan, and learning new things

Sam Souza, Network Technician

Started: 2020

At Work: Helpdesk Support Specialist, Field Technician

Not At Work: Long walks on the beach, cooking, hiking, anything outdoors, playing video games

Eric Brletich, Helpdesk Technician

Started: 2021

At Work: Helpdesk Support Specialist, Field Technician

Not At Work: Hiking, climbing, camping, video game/tabletop game nerd, animal enthusiast

Sean Holly, Helpdesk Technician

Started: 2021

At Work: Helpdesk Support Specialist

Not At Work: Road trips, hiking, classic rock, fantasy football, Trust the Process

Lisa Kwiatkowski, Accounting

Phone: 610.431.7500 ext. 231

Email: lisa@itedge.com

Started: 2014

At Work: Client Billing and Accounts Receivables, Accounts Payable

Not at Work: President of Kwiatkowski family of 5, taxi for all things kid related, hockey fan (as long as it’s the Flyers), beach enthusiast

Dawn Ball, Controller

Phone: 610.431.7500 ext. 228

Email: dawn@itedge.com

At Work: Financial Accounting & Reporting, Budgeting, Accounts Payable, Human Resources

Not At Work: Mother and caregiver of 7, volunteer for church and youth groups, passionate food connoisseur, Drum and Bugle Corps fan, cat enthusiast