Get To Know Our Team

IT Edge is comprised of hard-working individuals dedicated to providing an excellent experience for our clients. Scroll down to meet the team!

Your IT Consulting Team in West Chester, PA

At IT Edge, we strongly believe in a team-centered approach to our work. As we each have our own strengths, IT Edge works as a group to deliver fast and professional IT service to our clients.

All team members have strong personal skills and a common goal of client success. Between the account managers, field techs, service managers and Helpdesk team, you can rest assured you’ll be in good hands.

Ultimately, we believe in a strong personal connection with our clients. This allows for a mutual understanding of trust between each team member and client. When it comes to being a computer consultant, trust and competency are our priorities.

Get to know our team members below.

Walt Ball, President

Cell: 610.613.1080


Started: 1989

At Work: Account Manager, Consulting Clients on IT Needs, QuickBooks ProAdvisor, Specializing in Client Software Conversions

Not At Work: Proud co-Leader of family of 6, playing & watching sports, huge Flyers & Eagles fan, listening to music, cat enthusiast

Bob Kwiatkowski, MCSE, Vice President

Cell: 610.960.6471


Started: 1998

At Work: Account and Project Management, Title Express Software Integration Specialist, Network Architecture Design, Migrations and Implementations, Advanced Troubleshooting and Escalated Ticket Resolutions

At Home: Vice President of Kwiatkowski family of 5, Christian faith-centered family, Kiddos sports and activities, firearms enthusiast with a focus on responsibility, safety, and training. Strong effort for sneaking in the occasional Flyers game

Frank Cabreja, Salesforce Certified Developer

Vice President Software Development

Cell: 610.470.8153


Started: 2008

At Work: At Work: Running the IT Edge CRM Software Division, Architect and Consultant, Project Management, Sales

Not At Work: Married to my wonderful sweetheart, blessed father of 4, church volunteer, P90X3 workout fan, foreign travel enthusiast

Craig Crisafulli, Service Manager

Cell: 610.389.1661


Started: 2014

At Work: Service/Helpdesk Manager, Managed Services Consultant, Tier II Support

Not At Work: Married, father of 2, huge Eagles fan, PC gamer, avid fan of comic book shows/movies

Nick Volpe, Cloud Services Manager

Cell: 215.290.2531


Started: 2011

At Work: Specializing in Cloud Services Architecture and Implementation, Account Manager, QuickBooks Pro Advisor, Project Manager

Not At Work: Family man, building websites, learning new things, cooking, listening to music

Leon Aghazarian, Senior Consultant

Cell: 610.731.6095


Started: 2014

At Work: End-to-End Salesforce Consulting: Sales, Project Management, Business Analysis, and Coding

Not At Work: Reading, learning languages, playing the duduk, being bald

Joe Kolenda, Senior Consultant

Cell: 484.335.3951


Started: 2015

At Work: Certified Developer, Salesforce CRM Consulting, Database Migrations, System Integrations, Software Development

Not At Work: Being outdoors, hunting/fishing, family, playing music

Brandon Keck, Field Technician/Network Engineer

Cell: 610.952.7974


Started: 2015

At Work: On-Site Support and Setup, Wireless Network Setup, Advanced Computer and Network Troubleshooting Expertise

Not At Work: Huge Philadelphia Eagles fan, music production, movies, fishing, camping

Josh Wilt, Field Technician/Network Engineer

Phone: (610) 431-7500 x 236


Started: 2020

At Work: Managed Client Specialist, On-Site Support and Setup, QuickBooks Setup

Not At Work: Listening to music, working outside, hiking, traveling, TV show bingeing, gaming and socializing with friends & family.

Braedon Swindler, M.B.A. | Digital Marketing Manager

Phone: 610.431.7500 ext. 238


Started: 2020

At Work: Website Technician, Search Engine Optimization Specialist, Online Brand Manager, Graphic Designer, Online Growth Strategist

Not At Work: Attending concerts, taking long road trips, reading, hiking and camping, spending time with family and friends

Eric Brletich, Helpdesk Technician

Phone: (610) 431-7500 x 223


Started: 2021

At Work: Helpdesk Support Specialist, Field Technician

Not At Work: Hiking, climbing, camping, video game/tabletop game nerd, animal enthusiast

Matt Donahue, Technical Consultant

Phone: (610) 431-7500 x 234


Started: 2022

At Work: End-to-End Salesforce Consulting: Sales, Project Management, Business Analysis, Coding

Not At Work: Reading, cooking, PC Gaming, playing Cello, spending as much time as possible with friends and family

John Clegg, Network Security Engineer

Phone: (610) 431-7500 x 230


Started: 2022

At Work: Network Security Engineer

Not At Work: Playing and watching soccer, Massive Chelsea fan, Love cooking, golfing, investing, playing the guitar, and going to concerts

Noah Eltringham, Digital Marketing Strategist

Phone: (610) 431-7500 ext. 242


Started: 2022

At Work: Keyword Research, SEO Copywriting, Social Media Management, Analytics Reporting, Digital Media Creation and Editing

Not At Work: Writing new songs on the guitar, attending local concerts, hiking in the Appalachians

Mike Burns, Bench Technician

Phone: (610) 431-7500


Started: 2022

At Work: Prep All New PCs, Troubleshoot Hardware Issues

Not at Work: Hiking and fishing in the summer, skiing in the winter, working out, watching movies and Philly sports, college student

Matt Stinson, Helpdesk Support Specialist, Field Technician

Started: 2023

Phone: 610.431.7500 ext. 239


At Work: Support Technician, Field and Network Tech

Not at Work: Proud father and loving husband. PC builder and hoarder of old tech. Washer of dishes, folder of laundry. Fan of videogames, movies, and music

Mark Maxwell, Helpdesk Support Specialist, Field Technician

Started: 2023

Phone: 610.431.7500


At Work: Support Technician, Field and Network Tech

Not at Work: Reports to one wife, one son, one daughter, two guinea pigs, and one snow leopard gecko. Still trying to get the hang of playing ice hockey. Dabble in electronics repair. Working on a forty-year long backlog of videogames. Not an Eagle fan.

Dave Burdo, Helpdesk Support Specialist, Field Technician

Started: 2023

Phone: 610.431.7500


At Work: Support Technician, Field and Network Tech

Not at Work: Hockey fan, PC gamer, 3d printing hobbyist, gun enthusiast. Not an Eagles fan. 

Dawn Ball, Controller

Started: 2000

Phone: 610.431.7500 ext. 228


At Work: Financial Accounting & Reporting, Budgeting, Accounts Payable, Human Resources

Not At Work: Mother and caregiver of 7, volunteer for church and youth groups, passionate food connoisseur, Drum and Bugle Corps fan, cat enthusiast

Lisa Kwiatkowski, Accounting

Phone: 610.431.7500 ext. 231


Started: 2014

At Work: Client Billing and Accounts Receivables, Accounts Payable

Not at Work: President of Kwiatkowski family of 5, taxi for all things kid related, hockey fan (as long as it’s the Flyers), beach enthusiast