Get To Know Our Team
IT Edge is comprised of hard-working individuals dedicated to providing an excellent experience for our clients. Scroll down to meet the team!
Your IT Consulting Team in West Chester, PA
At IT Edge, we strongly believe in a team-centered approach to our work. As we each have our own strengths, IT Edge works as a group to deliver fast and professional IT service to our clients.
All team members have strong personal skills and a common goal of client success. Between the account managers, field techs, service managers and Helpdesk team, you can rest assured you’ll be in good hands.
Ultimately, we believe in a strong personal connection with our clients. This allows for a mutual understanding of trust between each team member and client. When it comes to being a computer consultant, trust and competency are our priorities.
Get to know our team members below.
Walt Ball, President
Cell: 610.613.1080
Email: walt@itedge.com
Started: 1989
At Work: Account Manager, Consulting Clients on IT Needs, QuickBooks ProAdvisor, Specializing in Client Software Conversions
Not At Work: Proud co-Leader of family of 6, playing & watching sports, huge Flyers & Eagles fan, listening to music, cat enthusiast
Bob Kwiatkowski, MCSE, Vice President
Cell: 610.960.6471
Email: bob@itedge.com
Started: 1998
At Work: Account and Project Management, Title Express Software Integration Specialist, Network Architecture Design, Migrations and Implementations, Advanced Troubleshooting and Escalated Ticket Resolutions
At Home: Vice President of Kwiatkowski family of 5, Christian faith-centered family, Kiddos sports and activities, firearms enthusiast with a focus on responsibility, safety, and training. Strong effort for sneaking in the occasional Flyers game
Frank Cabreja, Salesforce Certified Developer
Vice President Software Development
Cell: 610.470.8153
Email: frank@itedge.com
Started: 2008
At Work: At Work: Running the IT Edge CRM Software Division, Salesforce.com Architect and Consultant, Project Management, Sales
Not At Work: Married to my wonderful sweetheart, blessed father of 4, church volunteer, P90X3 workout fan, foreign travel enthusiast
Craig Crisafulli, Service Manager
Cell: 610.389.1661
Email: craig@itedge.com
Started: 2014
At Work: Service/Helpdesk Manager, Managed Services Consultant, Tier II Support
Not At Work: Married, father of 2, huge Eagles fan, PC gamer, avid fan of comic book shows/movies
Nick Volpe, Cloud Services Manager
Cell: 215.290.2531
Email: nick@itedge.com
Started: 2011
At Work: Specializing in Cloud Services Architecture and Implementation, Account Manager, QuickBooks Pro Advisor, Project Manager
Not At Work: Family man, building websites, learning new things, cooking, listening to music
Leon Aghazarian, Senior Consultant
Cell: 610.731.6095
Email: leon@itedge.com
Started: 2014
At Work: End-to-End Salesforce Consulting: Sales, Project Management, Business Analysis, and Coding
Not At Work: Reading, learning languages, playing the duduk, being bald
Joe Kolenda, Senior Consultant
Cell: 484.335.3951
Email: joe@itedge.com
Started: 2015
At Work: Certified Force.com Developer, Salesforce CRM Consulting, Database Migrations, System Integrations, Software Development
Not At Work: Being outdoors, hunting/fishing, family, playing music
Brandon Keck, Field Technician/Network Engineer
Cell: 610.952.7974
Email: brandon@itedge.com
Started: 2015
At Work: On-Site Support and Setup, Wireless Network Setup, Advanced Computer and Network Troubleshooting Expertise
Not At Work: Huge Philadelphia Eagles fan, music production, movies, fishing, camping
Michael Zietz, Dispatcher / Bench Technician
Started: 2019
At Work: Prep All New PCs, Troubleshoot Hardware Issues
Not at Work: Mayor of Nerd City, college student, tabletop and video game enthusiast, avid Netflix binger, and painter.
Josh Wilt, Field Technician/Network Engineer
Started: 2020
At Work: Managed Client Specialist, On-Site Support and Setup, QuickBooks Setup
Not At Work: Listening to music, working outside, hiking, traveling, TV show bingeing, gaming and socializing with friends & family.
Braedon Swindler, MBA | Website & SEO Specialist
Started: 2020
At Work: Website Technician, Search Engine Optimization Specialist, Online Brand Manager, Graphic Designer, Online Growth Strategist
Not At Work: Attending concerts, taking long road trips, reading, hiking and camping, spending time with family and friends
Eric Brletich, Helpdesk Technician
Started: 2021
At Work: Helpdesk Support Specialist, Field Technician
Not At Work: Hiking, climbing, camping, video game/tabletop game nerd, animal enthusiast
Sean Holly, Helpdesk Technician
Started: 2021
At Work: Helpdesk Support Specialist, Field Technician
Not At Work: Road trips, hiking, classic rock, fantasy football, Trust the Process
Matt Donahue, Technical Consultant
Started: 2022
At Work: End-to-End Salesforce Consulting: Sales, Project Management, Business Analysis, Coding
Not At Work: Reading, cooking, PC Gaming, playing Cello, spending as much time as possible with friends and family
John Clegg, Network Security Engineer
Phone: 610.431.7500 ext. 230
Email: john@itedge.com
At Work: Network Security Enginner
Not At Work: Playing and watching soccer, Massive Chelsea fan, Love cooking, golfing, investing, playing the guitar, and going to concerts
Colin Rush, Helpdesk Technician
Phone: 610.431.7500 ext. 227
Email: colin@itedge.com
Started: 2022
At Work: Helpdesk Support Specialist, Field Technician
Not at Work: Philadelphia sports fan, cat and dog enthusiast, avid reader, board game player
Dawn Ball, Controller
Phone: 610.431.7500 ext. 228
Email: dawn@itedge.com
At Work: Financial Accounting & Reporting, Budgeting, Accounts Payable, Human Resources
Not At Work: Mother and caregiver of 7, volunteer for church and youth groups, passionate food connoisseur, Drum and Bugle Corps fan, cat enthusiast
Lisa Kwiatkowski, Accounting
Phone: 610.431.7500 ext. 231
Email: lisa@itedge.com
Started: 2014
At Work: Client Billing and Accounts Receivables, Accounts Payable
Not at Work: President of Kwiatkowski family of 5, taxi for all things kid related, hockey fan (as long as it’s the Flyers), beach enthusiast